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Create Free Business Account| Product Supported | Extreme Networks 5120-24XT-4Y-AC-R |
| Bundle Support | Advanced hardware replacement |
| Covered Period | Service term varies by contract |
| Provided Support | Hardware replacement support |
| Service Characteristic | 4-hour response objective |
| Service Type | Advanced hardware replacement |
| Remote Onsite | Onsite |
| Duration Hours | 4 hours |
| Service Duration | 4 hours |
| Service Location | Onsite |
| Service Description | Provides 4-hour advanced hardware replacement coverage for the Extreme Networks 5120-24XT-4Y-AC-R platform. |
| Certification Vendor | Extreme Networks |
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It means replacement hardware is targeted for delivery within four hours of a qualified failure event, helping shorten service disruption.
This service is tied to the Extreme Networks 5120-24XT-4Y-AC-R platform.
It is a hardware replacement service, not a repair program.
It is designed for teams that need faster recovery and less dependence on slower depot-based replacement cycles.

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