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Create Free Business Account| Pricing Type | Service entitlement |
| Product Supported | Extreme 5120-24X-4Y-TAA |
| Bundle Support | Rapid response coverage |
| Covered Period | Not specified |
| Provided Support | Advanced hardware replacement |
| Service Characteristic | 4-hour response objective |
| Service Type | Advanced hardware replacement |
| Remote Onsite | Onsite |
| Service Duration | 4 hours |
| Service Location | Onsite |
| Service Description | Rapid replacement support for covered hardware failures on the Extreme 5120-24X-4Y-TAA platform. |
| Certification Vendor | Extreme Networks |
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It is a support service designed to accelerate replacement of covered failed hardware within a 4-hour response objective, helping reduce downtime in critical environments.
This entitlement is for the Extreme 5120-24X-4Y-TAA platform identified by MPN 97007-5120-24X-4Y-TAA.
It is most valuable when switch downtime has immediate operational impact and a next-business-day response would be too slow for the business.
No. This is a professional services support entitlement for a specific Extreme Networks hardware platform.

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