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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Type | Advanced Hardware Replacement (AHR) |
| Service Duration | 4-hour service level |
| Product Supported | Product designation 41216 |
| Service Characteristic | 4-hour advanced hardware replacement |
| Delivery Method | Advanced hardware replacement |
| Service Description | ExtremeWorks 4-hour AHR service for product designation 41216 |
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97007-41216 identifies an ExtremeWorks entitlement with a 4-hour advanced hardware replacement designation for equipment associated with product 41216. It is a support service rather than hardware, and it must be associated with the applicable covered equipment.
The entitlement selects a 4-hour AHR service level for its associated equipment. It identifies replacement-oriented hardware support and does not describe a physical product, accessory, software license, or added network capability.
The service ordering description associates 97007-41216 with product designation 41216. Match that designation to the installed Extreme Networks equipment receiving coverage so the advanced hardware replacement entitlement is applied to the intended platform.
No. 97007-41216 is a service entitlement identified as 4-hour advanced hardware replacement. It changes the support coverage associated with the applicable equipment and does not add ports, modules, software functions, or other physical components.

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