Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Mpn | 97007-37102 |
| Vendor | Extreme Networks |
| Product Supported | EW 4HR AHR 37102 |
| Provided Support | Hardware replacement and technical escalation |
| Service Type | Advanced Hardware Replacement |
| Remote Onsite | Onsite and Remote |
| Duration Hours | 4 hours |
| Service Duration | 4‑hour response window |
| Service Location | Customer site or designated facility |
| Service Description | Per‑incident 4‑hour AHR with remote diagnostics and onsite replacement |
| Certification Vendor | Extreme Networks |
Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.
4‑hour AHR covers prioritized intake, remote diagnostics, priority parts allocation and onsite replacement of eligible hardware identified by MPN 97007-37102 within the defined 4‑hour response window. Coverage specifics and eligible SKUs should be confirmed at order time.
Response time is measured from confirmed incident intake and acceptance by the vendor/managed service team to initiation of replacement dispatch or remote escalation activities.
Yes. The service can be applied per site or per device as ordered. Each activation includes its own incident intake and tracking; coordinate procurement with your account team for multi‑site deployments.
Cases receive priority escalation paths with vendor‑level technical support and an incident closure report documenting actions taken, replacement parts used and time to restoration.
Extreme Networks · PREM-ONSITECONSULT-10
Extreme Networks · PREM-ONSITECONSULT-1
Extreme Networks · PREM-REMOTECONSULT-1
Extreme Networks · 97004-5320-24T-24S-4XE-XT
Save 25%Extreme Networks · 95504-5320-24T-24S-4XE-XT
