Extreme Networks 97007-31016 4-Hour AHR Service

Maintain a defined advanced hardware replacement service level for the Extreme Networks 31016 platform. The 97007-31016 service extension carries a 4-hour AHR designation, associating the covered platform with a four-hour advanced replacement characteristic when covered hardware requires replacement. Advanced Hardware Replacement focuses on the hardware replacement path rather than software licensing, configuration work, or installation services. It is intended for deployments where replacement timing is an operational consideration and where the 31016 platform must retain an applicable replacement-service entitlement. The service is classified as an Extreme Networks service extension and applies to product 31016. Choose this service where the required support approach is specifically 4-hour AHR coverage for the associated platform. Its distinguishing characteristic is the named advanced hardware replacement level: it identifies a replacement-service option rather than a physical appliance, accessory, or software feature. Service scope, covered components, service availability, return handling, and any support-channel entitlement remain governed by the applicable Extreme Networks service terms for the covered installation.