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Create Free Business Account| Product Supported | Extreme Networks hardware platforms (eligible SKUs only) |
| Bundle Support | Service contract entitlements and logistics |
| Provided Support | Advanced Hardware Replacement |
| Service Characteristic | SLA-driven replacement, RMA coordination, vendor logistics |
| Service Type | 4-Hour Advanced Hardware Replacement (AHR) |
| Remote Onsite | Onsite |
| Duration Hours | null hours |
| Service Duration | Not specified — contact Extreme Networks for contract term |
| Service Location | Global availability subject to vendor coverage |
| Service Description | Vendor-provided advanced replacement of failed hardware within a 4-hour response SLA |
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This SKU denotes a 4-hour Advanced Hardware Replacement outcome: vendor-managed replacement of failed, eligible hardware with a targeted 4-hour response. Exact eligibility, geographic availability and contract term must be confirmed with Extreme Networks.
The SKU specifies advanced replacement of hardware and vendor logistics. Installation labor or on-site engineering is not guaranteed by this SKU unless explicitly purchased; confirm scope with Extreme Networks.
Provide your device MPNs or serial numbers to your Extreme Networks account team or authorized reseller. Eligibility and entitlements are validated per contract and region.
Contact Extreme Networks sales or an authorized Extreme reseller. They will confirm term, pricing, geographic coverage and any prerequisites for activation.

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