| Mpn | MPN 94604-AP4020FX-WW |
| Vendor | Extreme Networks |
| Category | Professional Services (Deployment Services) |
| Product Name | PWP NBD AHR RMA Only AP4020FX-WW |
| Sku | 94604-AP4020FX-WW |
| Service Type | Next-business-day AHR (RMA-only) |
| Remote Onsite | Delivery Method: Onsite |
| Service Duration | Contact vendor for term length |
| Service Location | Worldwide — confirm regional coverage |
| Service Description | Vendor-managed AHR parts and NBD onsite delivery |
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AHR stands for Advanced Hardware Replacement. In this RMA-only plan, the vendor supplies and delivers a replacement unit on a next-business-day basis where available; it focuses on physical part replacement rather than repair or configuration.
The product identifier includes 'WW' indicating worldwide coverage, but actual NBD response and inventory depend on regional distribution. Confirm regional availability and response times with the vendor prior to purchase.
No. This is an RMA-only service. The vendor handles parts sourcing, shipment, and onsite delivery. Your operations team remains responsible for device installation, configuration, and validation after the swap.
Open a support case with Extreme Networks, provide the failed device serial number and reference MPN 94604-AP4020FX-WW. The vendor will validate eligibility, issue an RMA number, and coordinate advanced hardware replacement logistics.
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