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Create Free Business Account| Pricing Type | Single-term service plan |
| Product Supported | Spectro24, 24UV, 24UVS |
| Covered Period | 12 months |
| Provided Support | Whole-unit exchange, depot verification, RMA logistics |
| Service Type | Next-Business-Day Whole-Unit Exchange |
| Remote Onsite | Depot exchange with next-business-day shipment |
| Service Duration | 12 months |
| Service Location | Service coverage varies by region; contact Epson for availability |
| Service Description | In-warranty next-business-day whole-unit exchange with OEM RMA handling |
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Whole-unit exchange means Epson provides a tested replacement device (rather than field repair) under the in-warranty plan. The failed unit is returned to Epson for depot verification and repair.
Where next-business-day exchange is available, Epson dispatches the replacement for delivery the next business day after RMA approval. Regional availability may vary and should be confirmed at purchase.
No. This plan extends in-warranty exchange coverage for one year; it does not cover accidental damage or faults outside the device warranty terms.
Contact Epson support with the product serial number and service plan details. Epson will validate warranty status, issue an RMA, and coordinate the next-business-day exchange where service is available.
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