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Create Free Business Account| Shipping Weight | 0.00 lb |
| Compliance | SOC 2 compliance |
| Support Level | Premium support SLA |
| Supported Device Tier | 10,000+ devices |
| Customer Success Manager | Dedicated customer success manager |
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PLAT-ENT-10K includes a premium support SLA, a dedicated customer success manager, and SOC 2 compliance for an environment with 10,000+ devices. It is an enterprise support entitlement rather than a hardware product.
EMBRAVA PLAT-ENT-10K is assigned to the 10,000+ device tier. Organizations should use this entitlement when their covered environment exceeds 10,000 devices and requires premium support coverage.
Yes. PLAT-ENT-10K includes a dedicated customer success manager as part of its premium support coverage. The entitlement also specifies a premium support SLA and SOC 2 compliance.
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