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Create Free Business Account| Mpn | WSN-ONSITE-4YR |
| Product Supported | Dynabook hardware covered by original purchase |
| Support Hours | Business hours |
| Covered Period | 4 years |
| Provided Support | On-site hardware service |
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On-site service covers manufacturer-authorized field technician dispatch for qualifying hardware faults, including parts replacement and labor, for the covered Dynabook device during the 4-year term.
Open a case through Dynabook-authorized support channels and provide the device serial number and purchase documentation; the case will be triaged and, if eligible, scheduled for on-site dispatch.
Data backup and recovery are not included; technicians perform hardware repair. Customers should retain backups prior to service to protect sensitive data.
Transferability depends on Dynabook's terms and the original purchase agreement. Contact your Dynabook representative to confirm transfer eligibility and required documentation.
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