| Pricing Type | Subscription |
| Product Supported | VMware vCenter Server Standard Edition (v. 4) |
| Bundle Support | Technical support and subscription |
| Covered Period | 2 Years |
| Provided Support | Emergency Telephone Support |
| Service Characteristic | 12 x 5 availability with 4-business-hour response |
| Service Type | Support and Subscription Gold |
| Remote Onsite | Remote |
| Duration Hours | 17,520 hours |
| Service Duration | 2 Years |
| Service Location | Remote |
| Service Description | 12 x 5 x 4 Business Hour technical support with emergency telephone support |
| Compatibility | VMware vCenter Server Standard Edition |
| Language Supported | English |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
This service supports VMware vCenter Server Standard Edition (v. 4).
Support is available 12 x 5, which aligns with standard business operations.
The service includes a 4-business-hour response target.
The service duration is 2 years.
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