Move from a shorter support window to a 5-year ProSupport Plus term with mail-in service handling designed for controlled repair workflows. For IT teams, the advantage is straightforward: extend coverage, reduce uncertainty around post-warranty repair costs, and keep support aligned with the asset lifecycle instead of forcing an early refresh decision. Mail-in support is a practical fit when onsite dispatch is not required for every incident and when standardized return logistics are easier to manage across a fleet. It helps procurement teams lock in a longer service horizon while giving operations a clear path for handling eligible hardware issues through a defined service process. This upgrade is especially useful in environments where budget predictability matters as much as technical coverage. A 5-year support term can reduce the gap between device ownership and service protection, which is often where avoidable cost exposure appears. For organizations managing multiple endpoints or systems, that longer runway can make support planning cleaner and more defensible.