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Create Free Business Account| Pricing Type | Service upgrade |
| Upgrade From | Upgrades from 3-year ProSupport |
| License Quantity | 1 service entitlement |
| Shipping Weight | 0.00 lb shipping weight |
| Product Supported | Eligible Dell Technologies system with existing 3-year ProSupport |
| Covered Period | 4-year coverage period |
| Support Provided | ProSupport Plus coverage |
| Bundle Support Type | ProSupport to ProSupport Plus upgrade |
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Dell Technologies 716-2709 converts eligible coverage from a 3-year ProSupport term to a 4-year ProSupport Plus term. It is a service entitlement rather than a hardware component and requires the covered system to qualify for that conversion.
The entitlement provides the specified service conversion from 3-year ProSupport to 4-year ProSupport Plus. It changes the support tier and resulting coverage period for one eligible covered system; it does not add hardware or a separate device.
Eligible Dell Technologies systems already associated with 3-year ProSupport are the intended starting point. Compatibility depends on the individual system and its current service configuration, so the upgrade applies only where that starting condition is met.
No. The specified transition changes the service level from ProSupport to ProSupport Plus while extending the covered period from three years to four years. It should be selected only when both of those service changes are required.

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