FlexPoint Limited Care | DEJERO LABS Support, Limited Care

FlexPoint Limited Care gives infrastructure teams a focused support option for the FlexPoint product line. It is designed for organizations that want a clear, product-specific care arrangement without the overhead of broader service bundles. This type of support is useful when the deployment is stable, the operational model is well understood, and the goal is to preserve access to vendor assistance under a defined support structure. For procurement teams, it offers a clean way to match support spend to actual service needs. For technical teams, it creates a predictable path for product-related assistance. Limited care is often the right fit when the environment does not require a full premium service package, but still benefits from formal support coverage. That balance can make it easier to standardize support across smaller deployments, controlled rollouts, or non-core systems where cost discipline is important. The result is a practical support plan that keeps FlexPoint covered with less complexity than a broader warranty program.