COMPUTER INSTRUMENTS 1800-0800-1 Total Care Maintenance

Select this service for Computer Instruments environments that require Total Care Maintenance coverage during the stated 8:00 AM–5:00 PM, Monday–Friday window. The entitlement identifies maintenance service rather than a physical product and establishes the weekday support schedule. Coverage applies under the associated Total Care agreement. Equipment eligibility, service location, response commitments, service term, and fulfillment arrangements are agreement-specific. Use this code where 8–5 weekday maintenance coverage is required rather than a different support schedule for the supported environment. That distinction matters when service is needed during normal weekday business hours and the covered environment already carries a Total Care agreement.