| Pricing Type | 24% of MSRP software price |
| Manufacturer Suggested Retail | $1.00 MSRP |
| Shipping Weight | 0.00 lb |
| Covered Period | 12 months |
| Support Provided | Hotline telephone support, after-hours web-page support, updates and patches when available |
| Bundle Support Type | Extended software warranty |
| Maximum Response Time | Maximum 4-hour response time |
| Service Characteristic | Total Care maintenance with 24x7x365 support |
| Service Type | Extended software warranty |
| Delivery Method | Telephone and web-page support |
| Service Duration | 12 months |
| Service Description | Total Care Maintenance 24x7x365 |
| Certification Vendor | Computer Instruments |
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COMPUTER INSTRUMENTS 1800-0806-2 includes 12 months of Total Care extended software warranty coverage. The service includes 24x7x365 hotline telephone support, after-hours support through a web page, software updates and patches when available, and a maximum 4-hour response time.
This entitlement provides a 12-month coverage period. It extends software maintenance support for the term, including access to updates and patches when available, plus telephone and web-based support channels with a maximum 4-hour response time.
No. 1800-0806-2 is an extended software warranty and maintenance entitlement. Its stated coverage centers on software support, updates, patches, telephone assistance, web-page support, and response handling rather than hardware repair or replacement services.
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