Cisco CON-UCSD7-HCINM8SN UCS Drive Retention 24x7x4 Service

Maintain the service posture of a Cisco all-NVMe hyperconverged Nutanix configuration with 24x7x4 onsite response coverage and UCS Drive Retention. This entitlement applies to the 210CM8 configuration identified for hyperconverged Nutanix use. It addresses environments where storage hardware support must remain available outside business hours and a failed drive must stay at the customer location rather than leave the site during replacement handling. Drive retention is the defining service characteristic. When a storage drive fails, the customer retains the failed drive for local disposition. That matters where disks may contain application data, virtual-machine data, logs, or other information subject to internal media-handling controls. The service level states 24x7x4 onsite coverage, providing a named response option for systems that cannot wait for a next-business-day visit. CON-UCSD7-HCINM8SN is the Cisco service ordering code for this combination of UCS Drive Retention, 24x7x4 onsite response, and the specified all-NVMe hyperconverged Nutanix configuration. Select it when the covered system requires both onsite response availability and retention of failed storage media. Contract duration, renewal status, and entitlement dates depend on the purchased service term.