Cisco MX84 8x5 Next-Business-Day Support

Maintain a Cisco MX84-HW security appliance under a standard 8x5 support schedule with next-business-day hardware replacement service. CON-L1NBD-MX84-HW is a Cisco support entitlement tied to the MX84-HW appliance, rather than an appliance or add-on hardware component. It provides a defined service level for an installed MX84-HW when technical support or replacement action is required. The 8x5 designation identifies coverage during standard business hours and business days. NBD identifies the next-business-day replacement tier, making this entitlement appropriate where an appliance failure can wait until the following business day but still requires a planned hardware recovery path. Match the service to the installed MX84-HW platform; it does not substitute for the appliance itself. This support option combines business-hours assistance with next-business-day replacement coverage for MX84-HW hardware. It fits branch, office, and distributed security deployments that operate primarily on weekday schedules and need an established route for technical assistance and eligible hardware replacement. Retain the complete ordering code when associating service coverage with the appliance.