Cisco TNCS-2O Controller Standard 8x5 NBD Support

Maintain the controller layer of a Cisco NCS 2000 transport deployment with Standard 8x5 next-business-day support coverage for two TNCS-2O controller units. The service applies a weekday 8x5 support schedule and a next-business-day service level to the covered controller quantity. It is intended for environments operating Cisco optical transport infrastructure where controller availability is part of the operational support plan. CON-SNT-NCS2KTSK covers two controller units rather than a single device. That quantity matters where the NCS 2000 deployment contains a paired controller arrangement and both units require the same service entitlement. The coverage is associated with the TNCS-2O controller designation, helping administrators align the service SKU with the controller hardware installed in the transport system. This Standard coverage option fits sites whose support requirements align with business-hours availability and next-business-day service. It differs from controller hardware because it adds support coverage rather than another controller to the system. Use the service designation, 8x5 schedule, next-business-day level, and two-unit scope when matching coverage to the installed NCS 2000 controller configuration.