Cisco CON-L1NBD-WSC224PS Standard 8x5xNBD Hardware Support

Maintain covered Cisco hardware under a Standard 8x5xNBD service level, combining support availability during eight business hours on five business days with next-business-day hardware response timing. CON-L1NBD-WSC224PS is a service entitlement rather than a network device, module, cable, or accessory. It fits environments where weekday operational coverage matches the site support schedule and next-business-day response is appropriate. The 8x5 schedule differentiates this level from around-the-clock service options. It supports organizations that have staffed business-hour operations, planned maintenance windows, or local escalation procedures outside normal weekday coverage. Next-business-day timing is suited to installations where a hardware event can be managed through temporary workarounds, redundancy, or scheduled remediation until the following business day. Use this support level with the Cisco hardware associated with the entitlement and retain the service details with the installed equipment record. The SKU identifies a Standard service tier with 8x5 coverage and NBD response, helping technical teams select coverage that reflects actual operational hours rather than paying for a response schedule they do not require.