Cisco SD-L1NBD-ON5SCEP3 8x5 NBD Hardware Support

Maintain the associated Cisco multirate Gigabit Ethernet FE platform with an Enhanced FCM hardware support entitlement defined at 8x5xNBD. The 8x5 designation identifies weekday business-hours coverage, while NBD identifies next-business-day hardware response. It is a support offering for covered equipment, not a switch, interface module, cable, or other installable hardware component. SD-L1NBD-ON5SCEP3 applies the Enhanced FCM service designation to the multirate GE FE platform named by the entitlement. Use this service code where the covered platform requires a defined hardware support level rather than an unmanaged support arrangement. The entitlement is relevant to deployments where continued operation of the associated Ethernet platform depends on a documented replacement-response target during standard business coverage periods. This SKU is distinguished by its 8x5xNBD response level and its association with multirate Gigabit Ethernet FE hardware. That combination matters when matching a support term to the service expectations of the installed platform. Verify that the platform requiring coverage matches the multirate GE FE designation and that 8x5 next-business-day response aligns with the operational coverage window required at the site.