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Create Free Business Account| Pricing Type | Contract |
| Product Supported | Cisco 802.11ac Wave 2 access point |
| Bundle Support | Support contract |
| Covered Period | Contract term not specified |
| Provided Support | Business-hours support |
| Service Characteristic | Next-business-day response |
| Service Type | Support Service |
| Remote Onsite | Remote |
| Duration Hours | 0 hours |
| Service Duration | Contract term not specified |
| Service Location | Remote |
| Service Description | Cisco support coverage for wireless access point environments with 8x5xNBD service levels |
| Certification Vendor | Cisco |
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It indicates business-hours support, typically 8 hours per day, 5 days per week, with next-business-day response coverage.
This support service is for a Cisco 802.11ac Wave 2 wireless access point deployment.
No. It is a business-hours support model designed for environments that do not require round-the-clock coverage.
It helps control support spend while still providing a structured Cisco support path for enterprise WLAN operations.

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