Cisco NCS 1004 Controller Card Smart Net Total Care

Associate Smart Net Total Care coverage with the controller card used in a Cisco NCS 1004 optical transport system. This service order is scoped to the controller-card component, not to an NCS 1004 chassis or a complete optical transport configuration. Its SNTC-NCD designation provides a component-specific service reference for organizations maintaining controller hardware in an installed transport system. Controller cards are central system components that coordinate platform operation, making the service association important to maintain at the component level. CON-SNC-NCS1K41C names the Cisco support order for the NCS 1004 controller-card context. It is intended to remain associated with the applicable controller hardware and the system records used to administer support for that equipment. Unlike a physical controller card, this product represents a Smart Net Total Care service entitlement. It does not add ports, optics, chassis capacity, switching capacity, or controller hardware to the system. Its distinguishing characteristic is the explicit NCS 1004 controller-card association combined with the SNTC-NCD service designation. Select it when the required service scope is tied specifically to the controller card in an NCS 1004 deployment, rather than to a different hardware component in the platform.