Keep a Cisco SG350-10P 10-port Gigabit PoE managed switch under Cisco Smart Net Total Care coverage with CON-SNC-SG35K9NA. The service is associated with the supported switch and provides access to Cisco technical assistance for diagnosis and issue resolution. It also provides access to eligible Cisco software maintenance resources for the covered platform. The NCD service designation identifies next-calendar-day hardware replacement service. This level suits installations where a failed access switch needs a replacement on the next calendar day, rather than relying solely on local spare inventory. It is relevant where the switch supplies Power over Ethernet to connected endpoints and an outage can affect both network connectivity and endpoint power. Use this service for an existing SG350-10P deployment that requires Cisco-backed support rather than unmanaged third-party maintenance. Match the service entitlement to the specific covered switch and its active support requirement. Smart Net Total Care combines technical support, software maintenance access, and hardware replacement handling under the Cisco service program, helping administrators retain a defined escalation route when a switch fault, configuration issue, or software-related problem requires vendor assistance.