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Create Free Business Account| Brand Name | Cisco |
| Manufacturer | Cisco Systems, Inc. |
| Product Type | Service |
| Service Name | SMARTnet Onsite - Extended Service |
| Provided Support | Replacement |
| Service Location | On-site |
| Service Sub Type | Electronic, Physical |
| Service Main Type | Exchange |
| Service Description | 8x5xNext Business Day |
| Service Response Time | Next Business Day |
| Service Characteristic | Parts & Labor |
| Manufacturer Part Number | CON-OS-ISR4321S |
| Product Supported | Cisco ISR 4321 |
| Bundle Support | SMARTnet Onsite |
| Provided Support | Replacement |
| Service Characteristic | Parts & Labor |
| Service Type | Extended Service |
| Remote Onsite | On-site |
| Duration Hours | 8 hours |
| Service Duration | 8x5xNext Business Day |
| Service Location | On-site |
| Service Description | Onsite SMARTnet coverage for Cisco ISR 4321 security bundle deployments with next-business-day parts and labor replacement. |
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It provides onsite replacement support for the Cisco ISR 4321 security bundle with 8x5 coverage and next-business-day parts and labor response.
No. The service is 8x5, so coverage is aligned to business hours rather than around-the-clock support.
The listed response time is next business day for parts and labor under the onsite exchange service model.
This service is intended for the Cisco ISR 4321 security bundle.

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