
| Shipping Weight | 0.00 lb |
| Product Supported | Cisco 802.11ac Wave 2 access point with CA; 3x4 |
| Support Provided | 8 x 5 next-business-day onsite support |
| Service Characteristic | Cisco Smart Net Total Care, 8 x 5 next-business-day onsite |
| Service Type | Hardware support service |
| Delivery Method | Onsite |
| Service Duration | 8 x 5, next business day |
| Certification Vendor | Cisco |
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SNTC-8X5XNBDOS names the Cisco Smart Net Total Care service level: 8 x 5 next-business-day onsite support. CON-OS-AIRP28ZC is the ordering code used for that service when applied to the compatible 802.11ac Wave 2 3x4 access point.
CON-OS-AIRP28ZC provides Cisco Smart Net Total Care coverage at an 8 x 5 next-business-day onsite level. Support is available during the defined 8 x 5 window, with onsite service scheduled for the next business day.
This service code covers the compatible Cisco 802.11ac Wave 2 access point identified with CA and a 3x4 configuration. It is a support entitlement for the access point, not an access point or wireless controller.
Choose this service level when the covered access point is installed at a location where onsite hardware service is required and a next-business-day response aligns with the site’s operational requirements. The coverage schedule is 8 x 5 rather than continuous 24-hour support.

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