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Create Free Business Account| Pricing Type | Renewal |
| Product Supported | VMware vSphere Enterprise Acceleration Kit |
| Bundle Support | Support Pack - Renewal |
| Covered Period | 1 Year |
| Provided Support | Phone Support; New Releases Update |
| Service Characteristic | 4 Hour - Phone Support |
| Service Type | Support Pack - Renewal |
| Remote Onsite | Remote |
| Duration Hours | Not specified |
| Service Duration | 1 Year |
| Service Location | Remote |
| Service Description | Technical support renewal with phone support and new releases updates. |
| Language Supported | Not specified |
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It is a 1-year support renewal that includes phone support and new releases updates for the supported environment.
The service includes a 4-hour phone support response target.
The source data identifies it as an electronic service with remote phone support, not an onsite engagement.
Renewal preserves access to vendor-backed assistance and update coverage, which helps reduce operational risk and support gaps.

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