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Create Free Business Account| Pricing Type | Support contract |
| Product Supported | Cisco HCI environment with Nutanix support coverage |
| Support Hours | 24x7 |
| Covered Period | 24x7x4 |
| Support Channel | Technical support and onsite parts replacement |
| Provided Support | Smart Net Total Care support |
| Service Characteristic | Hardware support entitlement |
| Service Description | Support coverage for hyperconverged infrastructure with rapid response and parts replacement |
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It provides Cisco Smart Net Total Care support coverage for a Nutanix-based HCI environment.
It indicates 24x7 support coverage with a 4-hour response target for qualifying incidents.
It includes onsite parts replacement support as part of the service entitlement.
It is intended for Cisco HCI deployments with Nutanix support coverage requirements.

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