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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Extreme Networks covered products |
| Bundle Support | Monitoring, software updates, and parts replacement |
| Covered Period | 1 Year |
| Provided Support | Technical Support |
| Service Characteristic | Advance parts replacement |
| Service Type | Extended Service |
| Remote Onsite | Remote |
| Duration Hours | 8,760 hours |
| Service Duration | 1 Year |
| Service Location | Remote |
| Service Description | Continuous remote monitoring, technical support, operational software updates and upgrades, and advance parts replacement for covered products. |
| Certification Vendor | Extreme Networks |
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It covers continuous remote monitoring, technical support, operational software updates and upgrades, and advance parts replacement for eligible covered products.
No. This offering is delivered remotely and includes access to the Managed Services Gateway for visibility and reporting.
It provides real-time access to network health, performance, security issues, saved configurations, inventory data, and standardized reports.
The service duration is 1 year.

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