Cisco Smart Net Total Care 24x7x4 for 5700 Series Wireless Controller

Keep wireless control planes covered when uptime matters most. Cisco Smart Net Total Care 24x7x4 for the 5700 Series Wireless Controller provides around-the-clock access to Cisco support with a 4-hour response target, helping teams move quickly when controller issues threaten connectivity. This service is built for environments where wireless access is operationally critical: campuses, branch networks, healthcare facilities, and distributed enterprises that cannot afford extended troubleshooting windows. It gives infrastructure teams a direct support path for the controller platform that anchors access point management and policy enforcement. Compared with basic support options, 24x7x4 coverage is designed for faster intervention and less uncertainty during incidents. That matters when the controller is central to authentication, roaming, and wireless availability across the site. For organizations standardizing on Cisco wireless infrastructure, this level of support helps protect the investment already made in the platform while reducing the cost of downtime.