
| Product Supported | Cisco application visibility and control |
| Bundle Support | Courier bundle |
| Covered Period | 1 Year |
| Provided Support | Replacement |
| Service Characteristic | Physical |
| Service Type | Maintenance |
| Remote Onsite | On-site |
| Duration Hours | 24 hours |
| Service Duration | 1 Year |
| Service Location | On-site |
| Service Description | 24 x 7 x 4 Hour |
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It indicates around-the-clock support with a four-hour response target for replacement service.
This is a physical maintenance service with replacement support, not a software license.
The coverage period is 1 year.
It helps reduce downtime risk by providing a defined replacement path for covered Cisco infrastructure.

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