Cisco Secure Firewall 1220 8x5xNBD Support

Keep a Cisco Secure Firewall 1220 under a defined SIG 8x5xNBD support level. The entitlement identifies an 8-hour-per-day, 5-day-per-week service schedule and a next-business-day response designation for the covered firewall. It is a service entitlement, not a firewall appliance, and attaches to the applicable Secure Firewall 1220 equipment. CON-L2NBD-CSF1XTDK is intended where the operating environment requires weekday support coverage rather than continuous coverage. The 8x5 schedule aligns support handling to standard business-hour operations, while the NBD designation establishes the next-business-day response level associated with this service option. Match the entitlement to the installed firewall model before assignment. This option is distinguished by its combination of SIG coverage, 8x5 availability, and next-business-day response designation for the Secure Firewall 1220 platform. It suits branch, campus edge, and security-perimeter deployments where firewall availability matters but an around-the-clock response schedule is not required. The service code identifies coverage for the firewall platform rather than adding ports, throughput, interfaces, or security functions to the appliance.