Keep meeting spaces available when hardware issues can’t wait. This Cisco next-business-day service SKU is built to shorten the time between a reported problem and the start of remediation, helping IT teams maintain collaboration availability across executive rooms, huddle spaces, and shared conference environments. For organizations that depend on Cisco Webex Desk hardware, service response matters as much as the device itself. Next-business-day coverage helps reduce the operational impact of unexpected failures and supports a more predictable support model for procurement, facilities, and IT operations. This is the kind of support commitment that matters when downtime carries a real cost. Instead of treating room devices as disposable endpoints, it gives teams a defined service path that helps preserve meeting continuity and protect the investment already made in Cisco collaboration infrastructure.