Cisco E3CE-SN-V-C-S EA 3.0 ServiceNow Voice Seasonal Agent License

Add seasonal ServiceNow Voice concurrent-agent capacity within a Cisco EA 3.0 environment. Cisco E3CE-SN-V-C-S represents an entitlement measured by concurrent agents, making simultaneous active-agent demand the central sizing consideration. The seasonal designation identifies it for capacity requirements that vary around known operating periods. Concurrent-agent licensing focuses planning on the number of agents expected to be active at the same time, rather than on a permanent assignment to every individual user. Teams can use expected peak agent activity to determine the required entitlement quantity for recurring periods such as annual demand surges, scheduled campaigns, or other predictable intervals requiring additional voice coverage. This item is distinguished within the EA 3.0 ServiceNow Voice licensing family by three specific attributes: ServiceNow Voice scope, a concurrent-agent metric, and a seasonal designation. It is an entitlement rather than a physical appliance, so deployment planning centers on the associated Cisco collaboration service configuration and the active-agent capacity required during the applicable seasonal period.