Cisco E3CE-SN-VOICE-N-O ServiceNow Voice Named Agent Overage

Extend Cisco ServiceNow Voice named-agent coverage when usage moves beyond the quantity already associated with an EA 3.0 deployment. This entitlement is specifically designated for named-agent overage, making it relevant where additional assigned users require ServiceNow Voice access within the established cloud environment. Named-agent licensing ties the entitlement to identified users rather than to a shared concurrent-user pool. That distinction matters for teams assigning ServiceNow Voice capabilities to individual agents, supervisors, or other users whose access must be accounted for as named agents. The overage designation separates this item from base coverage by addressing capacity beyond the included or previously established named-agent amount. Cisco E3CE-SN-VOICE-N-O is an EA 3.0 ServiceNow Voice named-agent overage entitlement. It is a cloud licensing item rather than a rack, desktop, or network hardware component. Match the entitlement to the ServiceNow Voice deployment and named-agent licensing metric already in use, especially when adding users whose access must be assigned individually. Its ServiceNow Voice scope and named-agent overage metric make it unsuitable as a general collaboration license or as coverage for an unrelated Cisco service.