Maintain the licensing position of a Cisco Customer Voice Portal deployment that uses Nuance Recognizer after moving its recognizer capacity from Tier 2 to Tier 3. This service entitlement attaches one year of maintenance to that specific uplift. It addresses the recognizer tier change itself, not an endpoint, gateway, server, or physical add-on. CVP-NU-RC-T23UM provides the Tier 2-to-3 uplift maintenance term for organizations operating voice self-service or contact-center speech-recognition workflows. The tier designation matters where the deployed recognizer entitlement must match the intended capacity band. Select this item when the required change is an uplift between these two tiers and the requested maintenance period is one year. Its scope is narrow: Nuance Recognizer, a Tier 2-to-3 uplift, and a one-year maintenance period. That makes it appropriate where the recognizer tier is already known and the deployment needs continued maintenance associated with the uplift. No physical form factor is involved, so the service applies to the relevant software entitlement rather than to installed hardware.