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Create Free Business Account| Platform Support | Cisco PRIME Infrastructure |
| License Type | Service contract |
| Pricing Type | Subscription |
| License Pricing | Term-based |
| Licensing Program | Support service |
| Subscription Term | 1 year |
| Service Name | Essential Appliance Support - Extended Service |
| Service Location | On-site |
| Service Sub Type | Electronic and physical |
| Service Main Type | Maintenance |
| Service Response Time | 4 business hour |
| Service Characteristic | Parts & labor |
| Software Name | PRIME INFRASTRUCTURE 3.7 SOFTWARE |
| Product Supported | Cisco PRIME Infrastructure 3.7 |
| Software Category | Service / maintenance support |
Business account holders on Cloud & Licensing typically save 11% vs. retail pricing. Create a free account to see your price.
It provides 1-year on-site maintenance for Cisco PRIME Infrastructure 3.7, including parts replacement, repair, parts and labor coverage, and access to web, phone, and knowledge base support.
The service response time is 4 business hours for parts and labor, which helps accelerate recovery when supported components fail.
This is a support and maintenance service contract, not a software license.
It is suited for enterprise environments that depend on Cisco PRIME Infrastructure and need defined on-site support with fast parts and labor response.
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