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Create Free Business Account| Target Tier | Tier 3 |
| License Type | Nuance Recognizer Tier 2-3 uplift |
| Starting Tier | Tier 2 |
| Shipping Weight | 0.00 lb |
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Confirm that the environment uses Cisco Customer Voice Portal with Nuance Recognizer licensing at Tier 2 and requires a move to Tier 3. This code is specifically labeled as a Tier 2-3 recognizer uplift, so both the current tier and target tier should match.
The designation identifies a licensing transition for Nuance Recognizer. It moves the entitlement scope from Tier 2 to Tier 3 rather than describing a separate recognizer function. Select it when the required recognizer licensing level is Tier 3 and the existing level is Tier 2.
Yes. The CVP designation refers to Cisco Customer Voice Portal, and the item is named for Nuance Recognizer. Its scope is the recognizer licensing-tier transition within that environment, not a general-purpose software entitlement for unrelated Cisco products.
Review the existing Nuance Recognizer entitlement tier, the required target tier, and the Customer Voice Portal environment where the recognizer is used. This item is specifically named for a Tier 2-to-Tier 3 transition, so the current and required levels are the key selection criteria.