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Create Free Business Account| Service Level | 24x7x4 |
| Service Program | Cisco Smart Net Total Care |
| Hardware Replacement Service Level | 4-hour hardware replacement |
| Shipping Weight | 0.00 lb |
| Bundle Scope | 1 chassis, 1 SU |
| Covered Platform | Cisco Nexus 9808 bundle |
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CON-SNTP-N9KC988B applies Cisco Smart Net Total Care 24x7x4 coverage to the stated Cisco Nexus 9808 bundle scope: one chassis and one SU. It is a service entitlement, not an additional chassis or supervisor unit.
24x7x4 identifies continuous 24-hour, seven-day support coverage with a four-hour hardware replacement service level for the covered configuration. It suits installations that require the stated response profile outside normal business hours.
This entitlement is scoped to a Cisco Nexus 9808 bundle described as one chassis and one SU. The covered hardware configuration should match that bundle scope before the service is selected.
No. CON-SNTP-N9KC988B is a Cisco Smart Net Total Care service entitlement. It applies the 24x7x4 support level to the covered Nexus 9808 bundle and does not add switching ports, chassis hardware, or supervisor modules.