Keep carrier-grade routing environments covered with Cisco support for the NCS1001 AC Assemble To Order. This service is designed for infrastructure teams that need predictable assistance around a mission-critical routing platform, where service continuity and fast issue resolution matter more than generic coverage. For organizations running edge, aggregation, or transport workloads, support quality directly affects operational risk. This offering helps maintain access to Cisco expertise, giving teams a clearer path for troubleshooting, escalation, and lifecycle planning. It is a practical fit for environments where router availability affects downstream services, customer connectivity, and internal application performance. The value is in reducing uncertainty. Instead of relying on ad hoc vendor contact or delayed third-party help, teams can align around a defined support motion for the NCS1001 platform. That matters when the cost of a routing issue extends beyond the device itself and into service-level commitments, change windows, and recovery coordination. For procurement and infrastructure leaders, this support SKU helps formalize coverage for a deployed Cisco routing asset. It is a straightforward way to protect the investment already made in the platform while keeping operations aligned to enterprise service expectations.