Cisco MS13024X Enhanced 24x7x4 Support Service

Maintain operational support coverage for Cisco Meraki MS13024X cloud switching with an Enhanced 24x7x4 service entitlement. The 24x7x4 designation identifies around-the-clock coverage with a 4-hour service target, making it relevant where a switch fault can affect users, endpoint connectivity, wireless uplinks, voice services, or other network-dependent operations. CON-L14HR-MS13R24X is associated with the Meraki MS13024X cloud platform rather than being a switch, transceiver, power supply, or mounting accessory. It adds a defined support service level to the covered switching deployment. Keep the entitlement aligned to the installed MS13024X hardware so the service level matches the device requiring support. This Enhanced service option is differentiated by its 24x7x4 coverage designation. It suits locations that require support outside standard business hours and need a stated four-hour service objective. Network teams can apply it to MS13024X installations supporting access-layer connectivity, wired client devices, edge uplinks, and branch or campus network segments.