Cisco MDS 9132T 24x7x4 Support Service

Keep the MDS 9132T storage-fabric configuration covered with Cisco Smart Net Total Care service providing 24x7 access to Cisco Technical Assistance Center resources and a 4-hour hardware replacement service level. Coverage applies to the MDS 9132T 32G Fibre Channel switch configuration with 8 active Fibre Channel ports, 8 32G short-wave optical transceivers, and intake airflow. It supports operational teams responsible for SAN connectivity where an extended switch outage can affect host-to-storage access. CON-L14HR-91328PMK is a service entitlement rather than a replacement Fibre Channel switch or optics bundle. It associates the stated 24x7x4 support level with the covered hardware configuration, giving administrators an escalation path for hardware and software support cases as well as replacement coordination when covered hardware requires service. The entitlement is intended for an installed MDS 9132T configuration matching the covered port and optics arrangement. Within Cisco support options, the defining characteristic is the 24-hour, 7-day support window combined with a 4-hour hardware replacement target. That service level suits Fibre Channel fabrics supporting applications that operate beyond standard business hours, including shared storage, database clusters, and virtualized compute environments. It also preserves access to Cisco support expertise for switch operation, Fibre Channel connectivity, and platform software issues throughout the support term.