Cisco S-KPI-LM-OBS-NU Last Mile Agent Observability Named User

Provide named-user licensing for Cisco Last Mile Agent Observability in Collab Cloud environments. This entitlement focuses on observability associated with the last-mile portion of a collaboration connection, where user-side network conditions can influence call and meeting experience. The named-user metric associates the capability with an individual user rather than describing a physical device. Cisco S-KPI-LM-OBS-NU fits collaboration environments that need to account for endpoint-side and access-path conditions as part of operational visibility. It is relevant when administrators need a user-associated observability entitlement for distributed staff, branch users, home workers, or other participants connecting from outside a central campus network. The product is a cloud licensing item, not network hardware for installation in a rack or wiring closet. What distinguishes this SKU is its combination of Last Mile Agent Observability scope and named-user licensing. That combination matters when coverage must follow assigned users across their collaboration activity instead of being tied to a shared hardware platform. It belongs with Cisco Collab Cloud licensing where the deployment requires a specific entitlement for last-mile agent observability.