Cisco ISR 4351 8x5 Next-Business-Day Service Coverage

Maintain operational coverage for a Cisco ISR 4351 at the 8x5 next-business-day service level. CON-NCJT-ISR4351K is a service entitlement associated with the ISR 4351 integrated services router platform, rather than a router, interface module, or memory upgrade. It supports environments where a defined business-hours coverage window and next-business-day hardware replacement level match operational requirements. The covered system description identifies an ISR 4351 configuration with 3GE, 3 NIM, 2 SM, 4G Flash and 4G. This detail matters when matching service to installed equipment: the entitlement is associated with the specified router platform and configuration description, not a generic network-device coverage level. It is suited to branch, campus-edge, and WAN deployments where the ISR 4351 performs routing and integrated network services. An 8x5xNBD service level provides coverage during an eight-hour, five-day business window with next-business-day hardware replacement coverage. Select this level when the site can operate within a business-hours support model and does not require a continuously staffed 24-hour service designation. Match the covered ISR 4351 system configuration and service eligibility to the installed device before applying coverage.