Cisco IE3100 CX Level 1 8x5 Next-Business-Day Service

Maintain a defined CX Level 1 service entitlement for covered Cisco IE3100 industrial Ethernet switch configurations. CON-L1NBD-IE3100CE specifies an 8x5 service window, meaning service coverage during standard business hours on five business days per week, with a next-business-day service commitment. It is a service contract rather than a switch, power supply, or network interface module. The covered IE3100 scope includes configurations described with 6 Gigabit Ethernet PoE and 2 Gigabit Ethernet ports, plus 4-port PoE and 2 Gigabit Ethernet combo configurations. That scope matters in industrial access networks where the installed switch configuration determines the applicable service entitlement. Match the contract to the covered IE3100 configuration before assigning coverage to a deployed device. Within Cisco CX service options, this SKU is distinguished by its CX Level 1 tier and its 8x5 next-business-day schedule. It does not represent continuous 24-hour coverage, and its service timing is defined by the stated business-hours schedule. Use it where the covered IE3100 equipment requires the stated CX Level 1 coverage and next-business-day service arrangement.