Cisco Headset 322 Enhanced 8x5xNBD Service

Maintain the service position of a Cisco Headset 322 wired dual USB audio endpoint with Enhanced 8x5xNBD coverage. This order code applies to the carbon black, wired dual headset configuration identified as Headset 322. It represents service coverage rather than headset hardware, making it appropriate where the deployed endpoint must retain its specified support level. The 8x5xNBD designation defines an eight-hours-per-day, five-days-per-week service schedule with a next-business-day service level. That schedule suits business environments where wired USB headsets support scheduled office, contact-center, and hybrid-work operations during standard business hours. Pair the service term with the matching Headset 322 configuration so the coverage aligns with the deployed device. CON-L1NBD-HSWS322M distinguishes this offering by combining Enhanced service coverage with the 8x5xNBD level for the wired dual, carbon black USB headset variant. It is not a general headset accessory or a replacement headset order code. Use it when the requirement is specifically to maintain the defined service level for a Cisco Headset 322 wired dual USB endpoint.