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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Type | Cisco UCS Drive Retention |
| Service Level | 8x5xNBDOS |
| Covered Platform | Cisco Compute Hyperconverged HCI 240CM8 |
| Hardware Response | Next business day onsite |
| Support Availability | 8 hours per day, 5 days per week |
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HCI 240CM8 identifies the Cisco Compute Hyperconverged platform covered by the service. CON-UCSD5-HCIN8E3S is the ordering code for its Cisco UCS Drive Retention support entitlement at the 8x5xNBDOS service level.
The 8x5xNBDOS designation identifies support availability of eight hours per day, five days per week, together with next-business-day onsite hardware response. It is a defined service level for the covered Cisco Compute HCI 240CM8 platform.
Cisco UCS Drive Retention allows the customer to retain failed storage drives when a replacement event occurs. It supports environments where failed media must remain onsite because of internal data-handling, security, or retention policies.
No. This entitlement is associated with Cisco Compute Hyperconverged HCI 240CM8 systems. Service coverage must be matched to the installed platform and its eligible serial entitlement before the service can be applied.
