Cisco COHS-GCS-PLATINUM Enhanced Support Service

Add enhanced support coverage for Cisco data center operations where service access is required during local business hours. The service description associates this entitlement with a TAM pool and a GCS Platinum designation. It is a service entitlement rather than a physical appliance, cable, module, or other installed hardware component. Cisco COHS-GCS-PLATINUM identifies the support service ordering code for this designation. Its naming specifically calls out enhanced support and local business hours, allowing administrators to distinguish it from hardware products and from service options that may carry different support classifications or coverage windows. The TAM pool reference indicates that the entitlement belongs within a pooled technical-support context. Use this service where the covered Cisco environment and required support scope are already established. The ordering code should align with the applicable service agreement, covered technology, and support entitlement requirements. No physical dimensions, interfaces, mounting hardware, or power characteristics apply to this service product; the relevant characteristics are its support classification, operating-hours designation, and data center service context.