Cisco Firepower 1150 CX Level 1 24x7x2 Support

Maintain a defined CX Level 1 24x7x2 service level for a Cisco Firepower 1150 NGFW appliance. The entitlement is associated with the 1U Firepower security platform, allowing administrators to align the appliance's service coverage with an environment that requires continuous firewall operation. It applies to the Firepower 1150 platform rather than functioning as a firewall appliance, software license, or rack-mount accessory. CX Level 1 identifies the support tier, while 24x7x2 identifies the coverage level supplied by this service SKU. That distinction matters when a Firepower appliance protects an Internet edge, branch perimeter, internal segmentation boundary, or other security enforcement point that remains active outside standard business hours. CON-L12HR-FPR1150N provides the specific Cisco ordering code for that coverage relationship. Use this service where the installed security platform is a Firepower 1150 NGFW appliance in its 1U chassis. It is suited to environments that need to keep the appliance's support designation consistent with its operational role, including sites with permanent WAN connectivity, remote-user access paths, and protected business applications. The SKU's value is its explicit match to the Firepower 1150 appliance and its named CX Level 1 24x7x2 coverage level.