Cisco CON-ECDN-8Q27KPDE Essential Support 8x5xNBD ROO

Associate Essential Support coverage with the applicable Cisco ECDN entitlement using the 8x5xNBD service designation. The 8x5xNBD notation identifies an eight-hours-per-day, five-days-per-week support schedule with next-business-day service terms. ROO is included as part of the supplied service designation and should remain matched to the required coverage configuration. Cisco CON-ECDN-8Q27KPDE is a service entitlement SKU, not a deployable hardware product. It does not add ports, processing capacity, storage, or a physical network component. Its purpose is to establish the stated Essential Support level for the associated ECDN environment. Keep the coverage designation aligned with the ECDN entitlement that requires service, particularly where support hours and next-business-day handling are defined requirements. The combination of ESS, 8x5xNBD, and ROO distinguishes the service configuration represented by this code. Select it when the required coverage calls for the Essential Support tier and the supplied 8x5xNBD ROO designation. The exact entitlement should be associated with the corresponding Cisco ECDN product or service instance so that the coverage level, service schedule, and included designation remain consistent.